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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 166
Neutral (3) 0 0 9
Negative (1 or 2) 0 0 118
Total Reviews 0 0 293
Avg Rating Not Rated
 Not Rated
 3 Star Review
3.23
Address: P.O. Box 949
Minneapolis, MN 55440 - US
Website: http://www.bestbuy.com/site/index.jsp
Business Hours: 24/7
Sales Phone: 1-888-237-8289
Service Phone: 1-888-237-8289
Sales Email: n/a
Cust Service Email: n/a


Sort Reviews by: Date Rating
Date Reviewed: 06/09/2003
csthenight from WA
Member Since:
06/09/2003

View Member's:
Reviews 		Rep returned my purchase before it was shipped without any hassle, because I decided to shop locally. I will reccomend their service and prices to others. Overall Rating
5 Star Review
 
Date Reviewed: 06/09/2003
KhunSorn from GA
Member Since:
06/09/2003

View Member's:
Reviews 		Regardless of the other reviews, my experience with BESTBUY was great ! I ordered an MP3 Player and chose the "store pick up" option. I received a confirmation within 2 hours ( not as promised in 24 hours !!) and my player was ready when I went to pick it up. Everything was VERY EASY. I have tried to find this MP3 everywhere for the past six weeks and they had it in stock. Overall Rating
5 Star Review
 
Date Reviewed: 07/27/2003
pegret from MA
Member Since:
04/06/2002

View Member's:
Reviews 		I got a 27 inch tv in one order, a 27 inch tv in another order, these were shipped to me free of charge in a special Best Buy truck. No problems at all. One was a Christmas gift and was received in plenty of time. I ordered a printer and ink cartridges and decided to return these to the store and had no problem. My charge card was credited the next day. I also ordered dvd movies many times. Great service and free shipping. I recommend highly! Overall Rating
5 Star Review
 
Date Reviewed: 08/22/2003
speedtrain from PA
Member Since:
08/22/2003

View Member's:
Reviews 		Seems like most people on here are very unhappy with BestBuy. I must be the exception. I ordered a Epson C82 printer for $30 after 2 rebates and got the printer in 3 days from day of the order. Now I haven't gotten the rebate checks yet, but I'm sure they will get here, I made copies of everything. I'm very pleased with the quickness of delivery even using free ground shipping. I'm not saying my printer will never break, but the warranty is covered through Epson, not BestBuy. Overall Rating
5 Star Review
 
Date Reviewed: 09/08/2003
narf003 from MA
Member Since:
09/08/2003

View Member's:
Reviews 		After browsing the reviews on this board, 90% of the negative reviews appear to be "pilot error". I have purchased from bestbuy countless times, and have never had a problem. Online, instore, online for instore pickups; everything from a $2000 TV to going in the store for an audio cable, I have had no problems whatsoever with the employee's, the delivery men, or the customer service reps when I do need to return something. I highly recommend Bestbuy and will continue to give them my business. Overall Rating
5 Star Review
 
Date Reviewed: 09/08/2003
tangelis1 from unknown
Member Since:
09/08/2003

View Member's:
Reviews 		These guys are excellent! I have been searching for an Olympus c5050 for several weeks. Unlike other companies with whom I tried to do business, BestBuy had the camera in stock, gave me helpful advice about its operation, and arranged for me to receive it in plenty of time to meet my deadline. I recommend them highly. Overall Rating
5 Star Review
 
Date Reviewed: 10/05/2003
RedheadGirl from OR
Member Since:
10/05/2003

View Member's:
Reviews 		I was surprised by all the negative comments regarding Best Buy. I have found them to be extremely helpful. You always need to be an imformed shopper when ever you make a purchase. With that said, I went to Best Buy to check out a printer I had seen at a different merchant. They had the same model for a lower price and a better model for the same price. I purchased the HP 7960 Photo printer and find it to be awesome - studio quality pictures. I paid the same and received much more! Overall Rating
5 Star Review
 
Date Reviewed: 10/11/2003
freeand21 from DE
Member Since:
10/11/2003

View Member's:
Reviews 		I might be one of the wierd one's here!!! But how do you expect B.B to replace or repair something for you guys without getting their Service Plan!!! I have never had a problem getting my stuff from them; or getting it fixed or replace when something goes wrong!!! Just don't be cheap and get the proper protection!!! Otherwise, you have to deal with the Manufacture!!!! And they usually suck!!!!! B.B in my opinion is the greatest spot to shop!!! Overall Rating
5 Star Review
 
Date Reviewed: 12/27/2003
bobrock678 from WA
Member Since:
12/27/2003

View Member's:
Reviews 		I'm sorry, but after reading all the negative posts saying "they didn't repair/exchange/etc this" or "they didn't refund my money" or whatever... I've become very concerned about the intelligence of people. The website is very easy to use and explains everything from shipping, refunds, warranties, EVERYTHING! Their prices are very competitive (I look around a lot first before I buy too). I've never had any problems so I've never had to call customer service. If I had more space, I'd teach! Overall Rating
5 Star Review
 
Date Reviewed: 01/11/2004
water1855 from NJ
Member Since:
01/11/2004

View Member's:
Reviews 		Excellent Service - EXTREMELY Quick Ship!!! Very pleased with site and service. Overall Rating
5 Star Review
 
Date Reviewed: 02/02/2004
flyer1 from unknown
Member Since:
02/02/2004

View Member's:
Reviews 		I can't understand all the negative ratings. I ordered a printer from BB which I couldn't find anywhere else online or in the stores when I ordered it. I ordered the printer on a Wed. afternoon, the printer was shipped out Thurs. morning and I received it the following Monday. I think that's pretty good for free shipping. What else could you ask for. Overall Rating
5 Star Review
 
Date Reviewed: 02/07/2004
bigdogdude from IN
Member Since:
02/07/2004

View Member's:
Reviews 		I also am puzzled by all the bad ratings for this company. I've purchased many items from Best Buy on-line when the local stores are sold out, or I can't get there. Delivery has always been fast. In-store depends on location - the one nearest me has excellent customer service, but I've been to some where they don't seem to care. I wonder if people just like to complain about big companies? By the way, NO I don't work for them - never have. Overall Rating
5 Star Review
 
Date Reviewed: 02/15/2004
btowsley from GA
Member Since:
12/31/2001

View Member's:
Reviews 		Quick Shipping, Excellent Merchant, A++++, Thanks Overall Rating
5 Star Review
 
Date Reviewed: 05/18/2004
bobrock678 from WA
Member Since:
12/27/2003

View Member's:
Reviews 		Despite all of your bad reviews, I bought something else from BestBuy and, maybe I've just been lucky all hundreds of times I've shopped at BB, but the service (and prices) continue to be excellent. Low prices, high customer service. They always ship UPS unless otherwise neccessary. I still think you people with problems concerning BB are doing something wrong to make it mess up... then you come and complain because I've never had any problems whatsoever. Overall Rating
5 Star Review
 
Date Reviewed: 07/15/2004
UnderSpy from TX
Member Since:
07/15/2004

View Member's:
Reviews 		This Game Has Very Good Graphics and Great Sound Effects for the Computer. Everything has a effect to it when its be hit/touched/ect. I give this a rating of 5 out of 5. Overall Rating
5 Star Review
 
Date Reviewed: 08/18/2004
william082004 from ME
Member Since:
08/18/2004

View Member's:
Reviews 		Needed an Apple branded battery for my Apple Ti PowerBook and almost everyone including the AppleStore listed them as backordered, except BestBuy. They listed it as in stock and it was shipped in one day and arrived two days later by ground UPS. Shipping cost was very reasonable. Thank you BestBuy.com!!! Overall Rating
5 Star Review
 
Date Reviewed: 01/02/2005
dhghunter from IL
Member Since:
12/23/2004

View Member's:
Reviews 		I ordered an HP Printer from Best Buy.com and received it a day ahead of time with promotional free shipping. I was also able to return the item I didn't want any longer at a local Best Buy without any troubles. I normally wouldn't leave a review on anything I buy, but upon seeing how many questionable people had left bad reviews, I felt compelled to write about my very good experience with the company. Overall Rating
5 Star Review
 
Date Reviewed: 02/07/2005
crabbymonty from MN
Member Since:
07/19/2004

View Member's:
Reviews 		I got a great price by purchasing my new digital camera online on the BestBuy.com website. With the discounts they offered for buying online, my camera was competitively priced for all online merchants. The order was confirmed and shipped promptly, and arrived in good condition. I will buy from Best Buy again, expecially as they offer discounts for shopping online. Overall Rating
5 Star Review
 
Date Reviewed: 06/28/2005
tool0830 from CA
Member Since:
06/28/2005

View Member's:
Reviews 		Quick Shipping! and Great Customer Service! Overall Rating
5 Star Review
 
Date Reviewed: 08/11/2005
nicklind from CA
Member Since:
08/11/2005

View Member's:
Reviews 		I purchased a camrera from best buy and was very pleased with thier prices and shipping. After the camer arrived I took it back to the store where they not only showed me how to use the camera but also introduced me to thier Image Lab services. I just recieved my first digital prints and they look incredible not to mention that the were very reasonably priced. I would buy from Best Buy again, no other store has given me such great service online and in the store. Overall Rating
5 Star Review
 
Date Reviewed: 10/18/2005
BraddyDaddy23 from NV
Member Since:
10/18/2005

View Member's:
Reviews 		I bought a computer and Ipod from Best Buy and had some of the most knowlegable employees i had ever met and found by far the best prices out of any company. I bought the service plans and have already used it on both items and they simply replaced both items for me in a timely and efficient manner. I love Best Buy and will defineately give them my service again. Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2005
lulian from CA
Member Since:
12/09/2005

View Member's:
Reviews 		(Edited December 09th by lulian)  Bought from them recently Samsonite Notebook Case and wireless mouse. Everything perfect. Overall Rating
5 Star Review
 
Date Reviewed: 03/11/2006
tool0830 from CA
Member Since:
06/28/2005

View Member's:
Reviews 		Didn't wanted to purchase online so close to christmas, but best buy made is okay with speedy shipping and email confirmations. Thanks Overall Rating
5 Star Review
 
Date Reviewed: 05/13/2006
nincb123 from NY
Member Since:
05/13/2006

View Member's:
Reviews 		Ultimate Service. Fast shipping. You know, these people who have these "AAAAK! Dont buy from Bestbuy" stories may be fibs. I have ordered online with bestbuy for years, and ordered things from appliences to computers. Will buy from again, as always! Overall Rating
5 Star Review
 
Date Reviewed: 06/09/2006
mike_deal from NY
Member Since:
06/09/2006

View Member's:
Reviews 		I ordered a game on sale on Thursday. It shipped and I received it on Monday. Fast and smooth transaction. As a first time customer, I would definitely order from them again. Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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